"Your call is important to us.  Please stay on the line and your call will be answered in the order it was received.  You estimated wait time is BLANK."

You know this line so well you began reciting it before you finished reading it.  It's used so often that it's turned into a cultural meme!  Question:  If you are as important as they say, how come no one answers when you call?  Do you feel important after hearing that statement?  Do you feel de-prioritized?  marginalized?  left alone? 

You made the call because it's important to you.  …and you wait.  2 minutes?  8 minutes?  23 minutes? 

Cyber-limbo. 

Blank space or even worse….holding music.  Someone PLEASE pick up.  Frustration creeps in.  It builds into a grumble, then a Roar!  

AARGH!!!! 

Now that you've got that all-too-familiar feeling deeply ingrained in your body memory, let's talk about YOUR...

The Titanic Belfast exhibition is a stunning tribute in the Belfast shipyards to the 1505 people lost and 703 survivors from the Titanic Disaster.  Walking through the exhibition, you ride emotions of excitement, pride in craftsmanship, in awe of the majestic ships of the era …. and feelings of sadness and shame, as well. 

The man who discovered the sunken ship, Robert Ballard, described their discovery.  After months of search, they found it.  Cheers of jubilation crossed the ship….for about 90 seconds.  Then, a solemn silence … realizing they discovered a graveyard. 

In my search to share wisdoms, I traveled to Belfast to learn about the Titanic.  Only one fateful night separated the meaning of 'Titanic' from World Class to Epic Disaster.  What happened and how can we learn from it?  Next year I'm conducting a seminar in Belfast, The Titanic Diagnostic:  Are you Steaming Towards World Class Success or Epic...

Recently I took a trip to Ireland to scout locations for my 2 events next year.  I visited Ireland a few times before which is EXACTLY why I chose to return.  

Why?

I've heard people say we are headed into a difficult financial period.  I’m no economist, financial adviser or soothsayer.  However, I will prepare myself and others for potential bumps, potholes or just huge sinkholes in the road ahead.

My experience of the Irish people is that they are immensely RESILIENT!  And that’s the primary theme for my event next year:  Facing Turbulent Times — Learning from Irish Resilience.

I could go on and on about Irish resilience century over century, but my story begins with a young woman named Ellen Hurley.  I’m our family genealogist and her name appears in the family tree.  Her story, though, hit a particular chord for me when I visited her home town of Tralee in 2014.

Ellen Hurley boarded a boat to the United States to...

Yesterday was my father's birthday.  Richard Nash Mosher.  He passed away 14 years ago on Christmas Day. 

My fondest and most frustrating memory of my Dad is around Pinewood Derbies.  Cub Scouts used to shape cars out of a block of wood and then race them down a track on the Pinewood Derby Night.  Each Cub Scout was given a block of wood, four plastic tires and precise specifications for car weight.  There were two types of prizes on Derby Night:  Fastest Car and Best in Show.

Cub Scouts typically age between 7 and 10.  As a new Cub Scout, I remember receiving that block of wood and tires … and telling my Dad I didn't care much about winning the race, but I wanted to win Best in Show.  Goal set.  My Dad and I set to work.

What I know now is my Dad was kind of a frustrated engineer.  He was a credit manager at a large department store, but his knack for engineering and fixing stuff was extraordinary.  To this day, I...

What Are You Looking At?                                                             

I was recently at my alma mater, Purdue, presenting an ethics topic to 350 Freshman Management students.  My thought piece is captured in a different blog, What is Your SuperPower.

In this Blog, I'm talking about Information:  the onslaught of information we receive every day, every hour, every minute!  Information forms our impressions and ultimately our opinions.  It's scary to think the thoughts I've labeled as FACTS in my brain were put there by Facebook posts and today's headlines!  YIKES!

The other presenter at Purdue was Professor Heather Howard, Business Information...

I finally launched my Success & Significance Monthly program – helping people live INTO their Significance.  The idea was planted at a seminar two years ago!   Why did it take so long?   I'd LOVE to say that the two-year delay was because I built a PERFECT product.  It wasn't.  Far from it!

Then, why did it take 2 years to launch?

 At first, I had a huge desire to launch something that was WORLD CLASS.   After all, I had worked for 28 years at a top consulting company.  I was viewed as world class in my specialty.  What is SO HARD about launching a monthly program?   As it turns out, I made EVERYTHING hard about launching a monthly program!  Studio lighting, curriculum, marketing, software.  I needed EVERYTHING to be just right.

My desire to get everything just right, resulted in planning.  Re-planning.   Re-configuring.  Gathering lessons learned from people who had monthly...

What is your Superpower?  Do you have a clear idea of it?  How would you describe it to another person?  Do other people describe YOU as your SuperPower to other people?  If you're unclear, try this exercise:  ask 10 people, "What 3 words would you use to describe my Best Self?"   You might be surprised!

SuperPower is linked to a Super Mission.   It's WHY we do what we do.  It's what we stand for.

Superman fights a never-ending battle for truth and justice.  WHY?  All crime fighters fight for truth and justice, but WHY does Superman continue to battle?   Some claim it's Lois Lane.  Not directly for Lois Lane, but for what she represents.  She is every person in their hopes, dreams and passions.   And Superman protects that.  Every time he fights, he makes an ethical decision to protect Lois Lane.

Batman fights a never-ending battle to END crime.  Not just curtail crime, but END...